Chris Ernst, Donna Chrobot-Mason
Boundary spanning leadership : Six practices for solving problems, driving innovation, and transforming organizations
The most effective tools and techniques for managers who need to drive innovation across cultural, organizational, and geographic boundaries. Boundaries exist, whether among cultures or across physical distances. What matters most is how you work to bridge these divides to leverage their team’s wide-ranging talents and abilities to deliver value. Powered by data from the Leadership Across Differences project, a global research initiative of The Center for Creative Leadership (CCL), Boundary Spanning Leadership provides a world of vital guidance, tools, and knowledge that lets you resolve conflicts, eliminate miscommunication, and foster collaboration among diverse teams. Built around Six Key Practices: Buffering: Creating Safety. Reflecting: Fostering Respect. Connecting: Building Trust. Mobilizing: Developing Community. Weaving: Advancing Interdependence. Transforming: Catalyzing Reinvention . . . Boundary Spanning Leadership will help you transform borders from flashpoints for conflict and limitation into the frontiers of break-through ideas and solutions, and ways to reinvent your organization. Inside: The Shifting Leadership Landscape: Don’t Look Now • Identity Groups: Work in a World of Us and Them • Boundary Mapping and Boundary-Setting Tactics: Drawing the Line • The Leader’s Role: Fostering Collaboration • Toward a Creative, Collaborative Future.